Quote:
Originally Posted by neil_swann80
I have no experience with Android ereaders, but I imagine they must behave similarly to other Android devices in boot-failure/frozen scenarios.
Try a different USB cable and charger. Try holding the power button down for longer, perhaps 30 seconds.
Is there any documentation with the device as regards performing a reset? There's usually a button combination to hold down. For (I think) all my Android phones it's been either VOL+ or VOL- (both even?) held at the same time as PWR. Maybe worth a shot.
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Tks.
No document for me. There are no VOL button on the Ereader.
BTW, the customer services team have reseted my Ereader.