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Old 03-15-2024, 03:37 PM   #2859
robinp
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Posts: 7
Karma: 289756
Join Date: Mar 2024
Location: Tāmaki Makaurau, Aotearoa
Device: Aura HD
Hi, I recently got an Aura HD, have bypassed registration and am trying to use the Kobo Utilities plugin within Calibre to update the firmware. It's currently at 4.6. I click on "Check for Kobo updates", it tells me there is an update available (4.38), then on clicking "Yes", I get this error message:
calibre, version 6.29.0 (linux, embedded-python: False)
Failed to update Kobo firmware: Failed: Downloading Kobo firmware update

HTTP Error 403: Forbidden

Traceback (most recent call last):
File "/usr/lib/calibre/calibre/gui2/device.py", line 104, in run
self.result = self.func(*self.args, **self.kwargs)
File "calibre_plugins.koboutilities.jobs", line 123, in do_check_firmware_update
resp = urlopen(update_data["UpgradeURL"])
File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib/python3.10/urllib/request.py", line 525, in open
response = meth(req, response)
File "/usr/lib/python3.10/urllib/request.py", line 634, in http_response
response = self.parent.error(
File "/usr/lib/python3.10/urllib/request.py", line 563, in error
return self._call_chain(*args)
File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain
result = func(*args)
File "/usr/lib/python3.10/urllib/request.py", line 643, in http_error_default
raise HTTPError(req.full_url, code, msg, hdrs, fp)
urllib.error.HTTPError: HTTP Error 403: Forbidden

Any ideas what the problem might be?

Thanks

The device won't update via its own wifi connection either.
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