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Originally Posted by Josieb1
Yes I’m always on the Home Screen when I connect and I think I only use epubs. At least I convert to epubs and that’s what I send. I was on Firmware 4.38. I also wondered if this had anything to do with windows 11? My new pc which I got in November is W11, my problem started in December. I’m now using a W10 pc to resend all my books as I had to factory reset last night.
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Are you using Kobo Utilities (calibre plugin) to keep a recent backup of the Kobo database?
It's not an issue with Windows 11. I read ePub and I go back to the home screen before connecting to my calibre library. I use my laptop (running Windows 11) to connect.
Some say the best thing to do is go to the home screen and then do a reboot. Use NickelMenu for that as it's easier then holding the power button until it reboots.