Finally, after repeatedly querying why the "account is blocked" and rubbishing suggestion to go to retailer, and escalation of suggestion of illegal refusals
Quote:
Thank you for submitting your verification information. We have approved your appeal. You may now redeem your Google Play gift card.
Please attempt to redeem the gift card at your earliest convenience.
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Still no explanation as to why account was 'blocked'. I asked will Gift Cards work in the future on my account?
Card now redeemed after nearly 2 weeks and nearly daily emails to and fro.