[HLS]

Has this happened to anyone?

I basically disputed a $67 charge on my credit card because I never received my Barnes & Noble package. It was either stolen or delivered to the wrong address. Well Barnes & Noble refused to do anything when most companies would replace it or what have you since they probably have insurance on it but anyways. Since Barnes & Noble wouldn’t help me, I disputed the charge with the credit card company and won. now Barnes & Noble has me blocked. I can’t even make an e-book purchase but at least I still have all my previous purchases.

I mean, I sort of understand why they are doing it, but I have no history of abuse with the company, and I think it makes sense that I would dispute a purchase I never received. But oh well. What’s funny is it’s a Barnes & Noble specific MasterCard. I don’t even know why I try to shop there to begin with. I left Barnes & Noble originally for Kindle for bad customer service

Barnes & Noble‘s the first company I’ve ever dealt with that had the attitude of “to bad we don’t care” attitude