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Old 02-01-2024, 06:37 AM   #3
Quoth
Still reading
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Posts: 14,238
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Join Date: Jun 2017
Location: Ireland
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I should have searched before spending €15 on a Google Gift card. Their system is broken. I sentd "additional information" four times since Monday (Thursday now for latest "we are working on it an may need more information" email).
There is no more information, they've had everything 3x now and most of it 4x.

Ongoing for years!

https://mccunewright.com/blog/2022/0...h-of-contract/

2019
https://support.google.com/googlepla...-working?hl=en
They simply repeat the same pointless mantra and are not fixing their system. I don't beleive it's a deliberate scam by Google, nor that the majority of issues are scam cards.

Warning stupid faint grey text.

According to claims, Google has made it difficult or even impossible for gift card recipients to redeem the available funds on their gift cards. Allegedly, the tech giant required consumers to provide excessive amounts of documentation proving the authenticity of their gift cards before they could use them. While some were finally able to use the card after a rigorous process, others were still denied access to the funds even after providing documentation. For these consumers, Google allegedly pocketed the money on the gift card without refund.

I should have searched first, but you'd not imagine it's broken!

"30 Sep 2023 Google Play gift cards is experiencing a little technical issue, hence redeeming of Google play cards is on hold."
From Search

Unless I can buy content for Android outside of Playstore (maybe after 1st march 2024, but depends on book publisher or developer), I will never buy on Playstore again.

This is the second time they have messed up. The first was with PayPal, hence buying a gift card.

Amazon works as long as Gift voucher/Credit is bought on the same Marketplace (buyer and user can live anywhere).

Nintendo seems best.

Apple seems to work.

Last edited by Quoth; 02-01-2024 at 06:41 AM.
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