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Old 01-28-2024, 02:45 PM   #10
ludovicus
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Posts: 112
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Join Date: Sep 2009
Location: FL, USA
Device: Kindle Paperwhite 5, Fire HD 10, Sony PRS-T1
mchapman-

I just had the same issue as you on my new iMac, and came across your post while trying to figure it out.

Swapping the cable from a USB port to a Thunderbolt port (with a lightning bolt symbol), solved it for me. I'm also using an Insignia (Best Buy brand) USB-C adapter cable.

I know it's been a while since your post, but I hope this helps!
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