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Old 01-14-2024, 06:34 PM   #1
RockBracken
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RockBracken began at the beginning.
 
Posts: 3
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Join Date: Jan 2024
Device: Kobo Elipsa 2E
UTF-8 Decode Error with Kobo Elipsa 2E, Calibre 7.3.0, Win 11

Hello all!

I've been using my Kobo Elipsa 2E with Calibre for a while with success on my Windows 11 laptop (Windows 11 Home, 22H2), however today I tried adding a new series to my Kobo, and noticed that it wasn't updating the series metadata, so they didn't have the numbering and title, and each time I reconnected the Kobo, Calibre was showing the books as not being in the library. After a couple times, eventually I was presented with the error below. I started on Calibre 7.2.0, tried updating to 7.3.0, and then even reinstalling Calibre, all to no avail. Would resetting my Kobo fix this by chance, or is there something with a specific driver plugin I can try?

Thank you all!

Code:
calibre, version 7.3.0
ERROR: Error: Error communicating with device

'utf-8' codec can't decode byte 0xff in position 21: invalid start byte

Traceback (most recent call last):
  File "calibre\gui2\device.py", line 104, in run
  File "calibre\gui2\device.py", line 558, in _books
  File "calibre\devices\kobo\driver.py", line 2028, in books
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xff in position 21: invalid start byte
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