Quote:
Originally Posted by cgsmom
Last night when I shut down my computer, I heard a pop. Apparently the hinge on my HP Envy laptop broke and when I tried to close the laptop it cracked the screen. I suspect it will be easier to buy a new one than to fix the old one. It’s about 2-1/2 years old.
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Ouch! I feel your pain. Do you mind if I ask what screen size it is?
I've used HP computers at home and work for more than 25 years. Always found them a good deal in terms of price and reliability. That is until my first 17" HP laptop. The screen began flickering just past the warranty period and got progressively worse to where I had to hook up an external monitor. I replaced the display cable twice thanks to a poorly designed hinge where the cable ran up S-shaped.
Thinking it was just a fluke, I replaced it with another 17" HP. 18 months later (and out of warranty) the case began cracking where the hinge detached from the base. It's not worth the cost to fix it.
And if that wasn't bad enough, I just found out my mom's 17" HP has bad hinges. The case began separating, probably while still under warranty, but she didn't think anything of it. I didn't see it until it was too late to send in.
Now we both keep the lids open to prevent further damage. Oddly, never had a problem with 15" laptops.
Sorry, long way to say that I hope you will keep us updated on your decision. I'm often tempted to make the jump to Apple, but I can't afford it. Every company has duds, but they just seem higher quality.