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Old 01-02-2024, 01:48 PM   #1
ripe4cipher
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ripe4cipher began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Dec 2023
Device: Boox Air 3C
Note Air 2 factory reset help.

Hello everyone.. I recently got a Note Air 2 from a thrift store but unfortunately it is pin code locked. I tried factory resetting it couple of ways to no avail. If anyone could help me, I would really appreciate it. I tried the below two methods.

Method 1 - Pressed power button for 10s and then pressed the power button again 5 times and get the below screen with 'No Command' and not the menu with option to factory reset.

https://i.imgur.com/g3lPaDV.jpg

Method 2 - After the above did not work, I tried with adb and fastboot. I don't think USB debugging is enabled, but still thought will try this way. When I try to list devices using 'adb devices' command, I get like below 'unauthorized'.

https://i.imgur.com/PRn67Wt.jpg


Can anyone help me with this?
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