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Help, please!!! I just picked up a "new" Kindle 5th Gen (black with page turning buttons on the sides and five buttons across the bottom face), original sealed box. Version # is 4.1.1 (1813030025). S/N starts with 9023 and an additional 10 digits and ends with two letters for a total 16 characters. Using V. 4.1.4 from the Amazon Kindle site, the software update remains grayed out even though the unit's version is 4.1.1! Also, it will not allow me to complete registration no matter what I do. It is new and came factory sealed in its original box and clearly appears to be a USA unit. When I check Settings, it does not list a model number. Any help would be appreciated as to what I actually have and how to successfully complete the registration. Thanks in advance. Yes, the wifi connected and functions fully.
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