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Originally Posted by Ph1syc
(The kindle only appears for a split second and wont allow me to transfer any files over)
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During that "split second" are you able to see if while computer detects Kindle as a removable device that drive has a size and file system / partition detected?
My PW5 doesn't, it is detected as a size 0 drive and non-formatted (but it is stays visible for like 10 seconds, X% of the time between 2 restarts in bootloop).
If your Kindle manages to actually export the FAT filesystem content you maybe could be successful in creating a empty "DO_FACTORY_RESTORE" file using a Command Promt script that loops a command to create that file on a drive letter that you Kindle mounts to, and maaaaybe then the device manages to do a factory reset and fixes itself.
I had 2 out of 2 Kindle PW5 (aka Paperwhite 11th gen) stuck in a bootloop. "killed by a normal restart" bug / moment.
First unit after 2 weeks and the second after 15-16 months.
There was nothing to be done other that contacting Amazon support and ask for a replacement or a repair under warranty (I was "lucky" to have a Paperwhite Kids that comes with 2 year warranty instead of 1 year warranty that "regular" Paperwhite gets). My replacement of a replacement will be arriving next week but I'm still not sure if I should keep it and use it or if it is better to re-sell it to someone...
p.s. Don't bother with buying a TTY to USB cable. PW5 doesn't have contact pads for serial connection (it uses a special USB cable that plugs into USB-C connector) and anyways it is locked down.