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I contacted Amazon once again and with no problem the technician said they would mail out a new Kindle 2 immediately and I would receive it the next day. They also emailed me a pre-paid UPS label to return the defunct Kindle. I did receive the new one the next day and it is working well. In fact it is working so well, I have been ordering more than I should from Amazon's website. :-) Thanks to you all for your input. Great site, great helpers. And it sure is nice doing business with Amazon when they stand behind their product. They have a satisfied customer.
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