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Old 12-16-2023, 06:18 AM   #3
JSWolf
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Posts: 79,931
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by Toni Garrido View Post
I just updated Calibre to version 5.13 and it does not recognize my Kindle Paperwhite purchased in November 2022. I have another paperwhite purchased in 2018 and this one does recognize it.
With the previous version of Calibre I had no problems.
My operating system is Windows 10 and it recognizes the e-reader when I connect it, but Calibre does not.
What I can do?
If it's Windows 10 32-bit, you'll need to upgrade to Windows 10 64-bit if your system supports 64-bit. But if it is Windows 10 64-bit you'll have to make sure it the current version and then install calibre 7.2. From there, install every new version that's released to keep yourself updated.

Last edited by JSWolf; 12-16-2023 at 06:56 AM.
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