[kobokindle64]

Hi All,

I was using my Boox Palma and it froze while suddenly. Now it is stuck on displaying the last screen (web browser). All buttons are unresponsive. It's been like this for a week now.

I have tried long pressing the power button. I have tried pressing power button for 7-8 secs then pressing it 5 times in a row (Boox advised this to attempt to get it to go into bootloader). I have tried charging it etc.

The only thing that happens is that backlight occasionally turns on after randomly pressing the power button but this is intermittent. I have tried various button combos (volume+power etc).

Boox have advised to send it back to them. However the device has my emails / whatsapp etc on there so I am not keen at all to return it with my data on it.

Any advice at all on how I can unbrick it would be appreciated.
Many thanks