MobileRead Forums - View Single Post - Help? Kindle Paperwhite 1st Version Can't register

GoOnYahGoodThing · 10-25-2023, 10:11 AM

Hi,
Apologies if this is an awfully newbie question.

I've enjoyed a 1st version Kindle Paperwhite for a few years now.
Its been getting slow ..so .. in my wisdom ... I decided to Reset it..

Boy was that a bad idea... Now, while its functional .. I can sideload and read books .. grand.. but my much loved dictionary functionality is no longer working.

It says I have to re-register the device if I want to have a dictionary.

So, Ive spent a coupla days trying to register the kindle again.. and I've had amazon support come on the phone.. and eventually give up...

They've offered me a 15% discount on a new one.. but .. well.. this one would still be grand if I could just get a dictionary working..

The registration is very frustrating.. I put in my amazon user and pass.. and instead of asking me to enter a code.. it just cycles back to the registration menu again.. doesn't connect to amazon or even check .. I put in a wrong password to see would it ever try to validate it.. and no.. same thing..just back to the registration menu again...

I've checked the software version.. its 5.6.1.1 .. so thats up to date for this kindle.. and I've held the power button for minutes to get it to hard reset..
There doesn't seem to be a full shutdown option...

So, I dunno.. anyone got any useful suggestions?
Is there any other sort of reset? Is there any other way to get a dictionary working?

10-25-2023, 10:11 AM	#1
GoOnYahGoodThing Confused Posts: 1 Karma: 10 Join Date: Oct 2023 Location: Ireland Device: kindle paperwhite 1st version	Help? Kindle Paperwhite 1st Version Can't register Hi, Apologies if this is an awfully newbie question. I've enjoyed a 1st version Kindle Paperwhite for a few years now. Its been getting slow ..so .. in my wisdom ... I decided to Reset it.. Boy was that a bad idea... Now, while its functional .. I can sideload and read books .. grand.. but my much loved dictionary functionality is no longer working. It says I have to re-register the device if I want to have a dictionary. So, Ive spent a coupla days trying to register the kindle again.. and I've had amazon support come on the phone.. and eventually give up... They've offered me a 15% discount on a new one.. but .. well.. this one would still be grand if I could just get a dictionary working.. The registration is very frustrating.. I put in my amazon user and pass.. and instead of asking me to enter a code.. it just cycles back to the registration menu again.. doesn't connect to amazon or even check .. I put in a wrong password to see would it ever try to validate it.. and no.. same thing..just back to the registration menu again... I've checked the software version.. its 5.6.1.1 .. so thats up to date for this kindle.. and I've held the power button for minutes to get it to hard reset.. There doesn't seem to be a full shutdown option... So, I dunno.. anyone got any useful suggestions? Is there any other sort of reset? Is there any other way to get a dictionary working?