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yeah that is my first reasoning too,
I think that holding in my palm may not cause such damage. That sucks. It may have broken when it sit in my backpack also.
Good thing it is new purchased and I contact Sony today, they agree to let me return it and get the refund. But not sure if it is full refund or not.
Gosh it is really frustrate when you see such expensive device break within such short period of time. Bugger!
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