If I had to take a guess, I would say a LOT of people are doing some early Xmass shopping! That is going to slow things down.
Naturally things are changing for Amazon, they have a HUGE customer base, but even with expansion, they are probably having hiring difficulties just like every other large corporation.
I'm just grateful that Amazon exist because it saves me time and energy from wasting my time having to go out to shop, then lug it home, providing I even find what I'm looking for. If I save money on whatever I get, that's a bonus.
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