Quote:
Originally Posted by rocket733
They'd say the same thing the judge would say. You have no just cause.
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That's not necessarily true. Judges can and do set aside terms of a contract if they violate the law, infringe upon civil rights, or take advantage of a dominant position to unfairly skew the quid pro quo.
Quote:
Originally Posted by rocket733
When Amazon chose not to continue to do business with him in the future they simply chose to exercise their rights. Brick and Mortar stores can do the same thing. Business don't exist to make customers feel warm and fuzzy inside, they exist to make money. When you have customers that are an expense rather than a revenue the logical thing to do is get rid of them.
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But a retail store is a place of public accommodation and has legal obligations to serve all comers without prejudice. Lacking written policies explaining the specifics of how one can be banned from Amazon and without prior warning and opportunity to correct his behavior, Ian may well have assumed he was targeted due to his ethnic background, his religious beliefs or his age, or a combination of factors. In an industry such as e-commerce, which is so concerned with written policies and disclaimers and such, the lack of documentation on how and why customers can be banned from Amazon is an conspicuous anomaly.