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Old 09-30-2023, 08:06 PM   #1
WildePaws
Junior Member
WildePaws began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Sep 2023
Device: KoboGlo
Set up of KoboGlo isn't working.

I let a friend borrow my KoboGlo and it came back not working at all. It starts the set up process: pick language, connect to WIFI but then when it gets to checking for updates a "something went wrong" message comes up and it goes right back to the beginning.

I am not very knowledgeable on technology but I did reinstall the Kobo Desktop and try to connect it from there but it wont even recognize it is connected via USB. I know that the soft reset is via the tiny hole in the bottom and I tried that but of course it didn't do anything.

I don't know what else to do/try, if anything is even going to work at this stage or if it's salvageable at all.
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