Thread: Kindle Store payment failed but book downloaded anyway, what to do?
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Old 09-14-2023, 06:39 AM   #7
John F
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Join Date: Feb 2009
Device: Kobo Clara 2E
Quote:
Originally Posted by NeL97 View Post
Good day.

Today I bought a few books directly from my device, and apparently payment failed, yet the books downloaded anyway and I am able to read them without issue. I tried checking them on Calibre yet DeDRM decryption failed, so apparently they didn't even get tied to my device Serial Number. Trying with others I actually paid for works perfectly.

I tried going to the Amazon website, and I am not able to either "refund" or "cancel" the orders, they just prompt me to update my card, which I can't do since it shouldn't have failed (just tried it and worked fine).

Is this a common occurence? Will something happen should I fail to fix this in the 30 days?

Thanks.
This may be because of Amazon's new DRM and not because of non-payment?
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