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Originally Posted by taki
Has anyone else had this issue or and know how to handle it? I haven't seen any new updates to the Kobo-specific plugins, namely KoboTouchExtended and Kobo Utilities.
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To quote a message from a few years back:
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Originally Posted by davidfor
Each time a new firmware comes out and we get a bunch of these posts, I try to work out how to change the message to improve it. About the only thing I can come up with is to add a suggestion to check the Kobo forum. But, it is already long and can't think of how to word it. If anyone has a suggestions, I'd like to hear them.
The alternative would be to change the style of the warning completely. Instead of the standard calibre exception error, display a warning message with a button to open the driver configuration so people can fix it. And a link to open the Kobo forum. It could probably change the setting, but, that would probably need another warning - "Are you sure you want to do this?"*
* Voiced in my brain by HAL and I could swear there was a blinking red light.
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As mentioned, the instructions to override this error until a new version of calibre is released with the updated version:
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you can override this check by right clicking the device icon in calibre and selecting "Configure this device" and then the "Attempt to support newer firmware" option.
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Basically, open the configuration for the KoboTouch or KoboTouchExtended driver depending on which you are using. I open the configuration from Kobo Utilities => Driver => Configure current Driver => the
Metadata, on device & advanced tab on the configuration dialog. Check the Attempt to support newer firmware checkbox. See attached image.
Please note that while @davidfor included a warning about possibly needing to factory reset your Kobo ereader, I have never run into that in the years that I have used that option. It was basically a CYA warning.