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Old 08-22-2023, 08:06 PM   #63
Vanguard3000
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Posts: 169
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Join Date: Jan 2011
Location: Canada
Device: Kobo Libra 2
Quote:
Originally Posted by KevinH View Post
Is by chance RemoteDesktop involved at all?
No, i don't use RD on this machine.

Quote:
Originally Posted by KevinH View Post
If you have access to qt6, it includes a "qtdiag6" program that dumps all of the information about all of your screens including name and serial number.
I don't have qt6. The closest I can get you are screenshots of the registry entries for the two monitors. A lot of the fields are the same, and there doesn't seem to be a specific SerialNumber field, so it's either being stored somewhere else (Device Manager doesn't have it, either) or it's not being stored at all, which is similar to your experience on macOS.

Quote:
Originally Posted by KevinH View Post
If we can not figure out a solution, we can try adding debug info to a test version of Sigil to dump all of the screen information being detected by Qt6.5.2.
I would appreciate you doing that for me if it comes to it. It seems odd that no one else is having this issue (my setup is pretty stock) but I'm sure I won't end up being the only one hitting it.
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