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Hi.

I have a Kobo Aura (model N514). I use it a lot and some years ago I sideloaded a lot of ebooks unto it. Since then I have changed my wifi but I didn't bother to update the wifi settings on my Kobo because I had no use for it. Now I want to manage my library and sideload some more books.

However I can't the Kobo to connect to any wi-fi at all - I have tried three different networks and carefully checked that I typed in the passwords correctly.

Also I have tried connecting the Kobo to three different PCs using four different cables. The Kobo showed up on none of the PCs.

I tried installing the Kobo Desktop app but it didn’t help me since the Kobo wasn’t recognized by the PC. The Kobo does charge when I plug it into a pc.

This means my Kobo was updated last time back in 2019 or 2022 (I'm not sure) and it won’t show up on a pc and it won’t connect to wifi. It still works fine apart from that. What can I do to come in contact with the device again? I really wish to avoid factory resetting it and hence loose all my books, data and stats etc.

I hope you can help me.

Kind regards