While not universal, this is actually quite common, and not only with Kobos. I had a Kindle 4 with the loose back panel issue; it didn't affect either the performance or the longevity of the device (that oldie is still in perfect working order after 12 years). The defect is mostly cosmetical. You could try to exchange, but there's no guarantee the next one won't be the same.
Edit: please don't hit "Enter" at the end of the line when you type. The line breaks automatically, there's no need to insert artificial line breaks. It makes your posts harder to read.
Last edited by Sirtel; 08-13-2023 at 06:25 PM.
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