[kren]

Hi I purchased the above device from Bookeen 23 Jan 09 returned some 6 weeks later with a screen black out, I have to say the cause could be subject to dispute. The point I wish to address here refers to to the support or should I say the lack of it, to cut a long story short and after several emails (most of which were never answered) 3 phone calls and a letter by post to their head office I have just had to pay a further €100 for a repair I assumed the warranty would at least cover parts if not labour They did concede take care of the return shipping costs for not acknowledging my emails.I only discovered from my bank's web site that they must have received the payment no word as to when it will be shipped.
A company in my view not worthy of trading in this relatively new and exciting field of E-books.
In the interim I bought a 2nd hand Dell Axim X30 PDA and am delighted with it in-fact I prefer reading on it. For this at least I have Bookeen to thank.
Take Care
Keith