Karen, I'd sort of once heard that explanation about backing up of annotations being a possible cause for not being able to get updated versions, but then I never got anymore info on it. So can you give me more details, or point me to someplace where I can find more detail?
I'd like to disable the annotations backup feature on my own Kindle. I'm assuming that doing so however would only solve the updated books problem from the point that I disabled that setting, right?
Cuz yeah, speaking of Windwalker, he was one of the author's who originally thought I should be able to grab an updated copy of his book and I'd told him, no I couldn't as confirmed by Amazon CS. So if there was additional confirmation after that time that turning off annotations would indeed solve that problem, I never saw it (even though I'm also on his email mailing list and also regularly read your blog via Google reader).
So help a grrl out, will ya?
ETA - Oh, I just remembered something else from the time I was dealing with all this. I recall someone said that if you didn't add any annotations to a book, you'd be able to download any updates to it. However, I had tried that and it wasn't the case, even with books I didn't make any annotations on (bookmarks, clippings, notes, etc.).
So based on your post, it would seem that the annotations feature would have had to be completely disabled at the time the book was initially purchased/downloaded. Simply not making annotations to it (while still having the feature enabled) is
not sufficient as I was able to prove myself. But you're saying I believe, that it has now been definitely proven that the disabling of Annotations from the start is what makes the difference here?
I'd also like to know of any other ramifications of disabling annotations backup. Is it
only the annotations that are affected? Or is the backup of anything else such as periodicals or books affected as well? Thanks!