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Literally just set up an account here because I have been experiencing the same problem. I have my device set to turn off after an hour, so it gets rebooted frequently. I have tried repairing my account. I have tried logging out of my Kobo account and back in. I have tried searching for the books directly on Kobo and checking them out (which I can't bc they are waitlisted). I hit sync and see the following:
Checking for Updates
Updating Annotations
Loading Content (with an empty progress bar)
Loading dictionaries
Loading Content (again, but with no progress bar this time)
Sync Complete
Very infrequently it works, but for the most part it does exactly what I've outlined above.
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