Quote:
Originally Posted by RWood
While slightly off the center topic of the thread, I should note that Fictionwise does allow multiple downloading of their books and I have even received notices from them that there have been revisions to books I had already purchased and downloaded.
I remember one book I purchased from them that had the wrong cover art (everything else was fine including the formatting.) I sent them an email about the book -- an FYI, not a complaint -- and they corrected the error, suggested that I redownload the book, and refunded the price (while leaving the book in my bookshelf.)
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I have had the same, on occasion. As well, if they have been unable to get a corrected version of the book, they have refunded the price (and sometimes tossed in an ereader version to boot). One was Nightlife by Rob Thurman - the book was the correct title, but the author was Elizabeth Guest (it even had Thurman's cover page, in both mobi and ereader formats; this particular book has since been corrected). Another was a double book (maybe by Greg Bear?) with no author and no title in the metadata (and a few other issues, but it was readable), for which I really just wanted a fixed book at some point (they gave me a refund, let me keep the broken one).
Of course, with other readers, you can often correct some problems (at least, so far as you can see, they are corrected), as they will let you edit some metadata and it just gets stored in the MBP file (technically you haven't fixed the metadata, but for all intents and purposes you have, as you only see the corrected info in the reader; it's mainly the Kindle that ignores these corrections).
Of course, if DRM weren't an issue, it would be trivial to fix the problems, in many cases (at least for me and most in this forum, if not for the average consumer they wished they were reaching), although not in all cases.