First of all, thanks to everybody for putting your minds to work on this.
Quote:
Originally Posted by DNSB
Since the statement was made that the three dots show in a blue circle but the Edit button does not show, I tend to suspect that a popup/ad/whatever blocker is involved.
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I may have misremembered the "blue" part of the circle. I've disabled any addons for the site, I don't have a separate popup blocker, and I've made sure Firefox isn't blocking popups from Kobo. Same result. Clicking on the three dots puts a circle around them, but nothing else happens.
Quote:
Originally Posted by Cactus Chef
When you click the three dots next to the Billing Address line, there should be a pop-out button that says "Edit" and directs you to the following URL:
https://www.kobo.com/us/en/account/p...billingaddress
Try going there directly if you're not seeing it and see if that works? |
This works, at least sort of. I get a screen where I can change the country, but no other data of mine appears on it (no street address, zip code, phone number), and there are no other options to click on. I haven't tried changing the country to see what happens.
By the way, this image from the Kobo Help page, with Payment Information highlighted, shows approximately what my payment information tab looked like till about a week ago (the whole screen background was white).