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wojtasskorcz · 07-05-2023, 06:21 AM

Hi!

I have Inkpad X with latest firmware (U1040.6.7.1911) and use it mostly for reading technical PDFs. They all worked fine so far (even files up to 23MB) but now I'm trying to open a 10MB PDF and it doesn't work. It only shows the hourglass icon for a few seconds which then disappears and nothing happens.

I installed KOReader and it handles the PDF without problem. The downside though is that after the device is turned off, it starts from the main screen which means that to resume reading I have to go to applications, open the KOReader app, browse the books folder and open the book once again. It's a pretty tedious process and I'd much rather read it through the native Pocketbook reader.

The PDF in question is this: https://www.datastax.com/blog/get-yo...e-cassandra-40
It was available for download for a limited time from the website but it's not anymore. I can send a copy through PM if anyone would need it to help debugging the issue. But maybe there's some other way for me to get additional info about the problem? Device logs or something like that?

07-05-2023, 06:21 AM	#1
wojtasskorcz Junior Member Posts: 5 Karma: 10 Join Date: Jul 2023 Device: Pocketbook Inkpad X, Kindle Paperwhite 6.8"	Inkpad X not opening a PDF Hi! I have Inkpad X with latest firmware (U1040.6.7.1911) and use it mostly for reading technical PDFs. They all worked fine so far (even files up to 23MB) but now I'm trying to open a 10MB PDF and it doesn't work. It only shows the hourglass icon for a few seconds which then disappears and nothing happens. I installed KOReader and it handles the PDF without problem. The downside though is that after the device is turned off, it starts from the main screen which means that to resume reading I have to go to applications, open the KOReader app, browse the books folder and open the book once again. It's a pretty tedious process and I'd much rather read it through the native Pocketbook reader. The PDF in question is this: https://www.datastax.com/blog/get-yo...e-cassandra-40 It was available for download for a limited time from the website but it's not anymore. I can send a copy through PM if anyone would need it to help debugging the issue. But maybe there's some other way for me to get additional info about the problem? Device logs or something like that?