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Old 04-20-2009, 06:27 AM   #4
Jenny123
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Jenny123 began at the beginning.
 
Posts: 12
Karma: 10
Join Date: Mar 2009
Location: UK
Device: PRS 505
Problems removing the Sony software

Thanks David & Curly.

I also think I need to re-install the Sony software in order to progress with this, however, I'm having some problems de-installing it properly.

I've removed the software via "Add or Remove Programs" on Windows. I've removed the program "e-book library by Sony", and restarted the PC.

I then reinstalled the e-library from the CD. However, when it's reinstalled I can see that it wasn't de-installed properly because the e-library still contains the e-books that were in the version that I de-installed!!!

And, when I connect the reader via USB I get the same error message as before; "Warning. Unabe to locate the file. This item has been moved, renamed or deleted."

Should I be removing any other programs? I can't see any other programs on the PC that relate to Sony software (or nothing that's jumping out at me at any rate).

Help me???

Thanks,

Jenny
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