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b3ta · 06-05-2023, 07:49 AM

Having a bit of an issue trying to connect my Glo HD to my laptop. I updated to 4.35 using Kobo desktop. Now, the Glo isn't recognised any more. I'm running a Mac with Catalina (and there seem to have been others with this issue on Catalina previously, but not with 4.35). Also, since the update (when - obviously - it WAS recognised by the laptop), it will also no longer recognise the home wifi network. It will charge from the laptop, but doesn't show in the USB tree which lists all USB devices connected on the laptop. I've tried about 6 different cables now. I have rebooted the laptops, I've done a factory reset of the Glo (I had to use my phone as a hotspot to finish off re-registering).

Maybe downgrading the firmware is the way to go? I *think* I had something like 3.19 on there before, but can't be sure (I haven't used this for a year or more).

(Oh, and I tried the Browser -> Dropbox thing, but clicking the 'Log In' link on the Dropbox homepage just gives a blank page).

06-05-2023, 07:49 AM	#1
b3ta Enthusiast Posts: 33 Karma: 10 Join Date: Dec 2019 Device: none	Downgrade from 4.35? Having a bit of an issue trying to connect my Glo HD to my laptop. I updated to 4.35 using Kobo desktop. Now, the Glo isn't recognised any more. I'm running a Mac with Catalina (and there seem to have been others with this issue on Catalina previously, but not with 4.35). Also, since the update (when - obviously - it WAS recognised by the laptop), it will also no longer recognise the home wifi network. It will charge from the laptop, but doesn't show in the USB tree which lists all USB devices connected on the laptop. I've tried about 6 different cables now. I have rebooted the laptops, I've done a factory reset of the Glo (I had to use my phone as a hotspot to finish off re-registering). Maybe downgrading the firmware is the way to go? I think I had something like 3.19 on there before, but can't be sure (I haven't used this for a year or more). (Oh, and I tried the Browser -> Dropbox thing, but clicking the 'Log In' link on the Dropbox homepage just gives a blank page). Last edited by b3ta; 06-05-2023 at 07:50 AM. Reason: (Forgot the Dropbox thing)