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Originally Posted by DNSB
What version of calibre? What flavour of MacOS? Are you plugging directly to a port on the Mac or through a dongle/hub? Did you install the latest firmware when using WiFi setup? Since you are saying neither the connect or cancel buttons do anything, does the touch screen respond at other times? Or is it completely dead?
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Latest, latest, directly (with the cable that came with the Sage, as well as two others to test), of course, and yes it responds perfectly except when it’s plugged into the Mac.
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I find it rather humourous that you spent half the day trying to get calibre to see it and the other half trying to get it to play nicely with your Mac seeing as getting it to connect to your Mac is a necessity before calibre will be able to see it.
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Glad to offer you some amusement. Frustration is really amusing for me too. Let’s everybody enjoy some!
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If you look through the calibre forums, the first question asked when connecting a device to USB and then complaining that calibre doesn't see it is "does the device show as a mounted drive on your Windows, Mac or Linux PC?".
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Yep, got that. Spent lots and lots of time on the forums. And at one point in the day it DID show as a mounted drive - but Calibre didn’t see it. So then it was lots of trying to figure out which was the problem.
BTW, thanks for the tips and advice. Really appreciate that. Super kind of you.