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Old 05-10-2023, 10:44 AM   #7078
isarl
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Posts: 287
Karma: 2534928
Join Date: Nov 2022
Location: Canada
Device: Kobo Aura 2
Quote:
Originally Posted by Aleron Ives View Post
Is there any chance of getting your account banned or otherwise sanctioned for messing with this stuff?
I think the technically correct answer to this question is probably, “Yes, there is a nonzero chance of repercussions.”

Practically speaking, I've been doing it for several months now with purchases from both the US and the UK, and my account continues to work fine. I've even successfully filed a price match request against Amazon.com for a purchase made from Kobo US, before switching my account address back. They didn't care that I was using a Manhattan postal code with my state set to Alaska. Nor did they care about the Canadian area code on my account phone number.

So my slightly longer answer is, “Probably not? But YMMV.”

Quote:
Originally Posted by salty-horse View Post
When it does that, just fill in any phone number when you first fill up the form, and then it won't reset. (You can search online for a phone number)
It's odd, switching to the UK I didn't need to fill out a phone number, but switching back to the US it did. Not sure if it only sometimes requires it.
I've similarly had inconsistent phone number behaviour on my Kobo account. I'm not sure exactly what prompted it but somehow my phone number recently got removed from my payment information. When I went to change countries, it would fail without a helpful error message and reset to my home country. I think maybe I had to switch to the desktop browser version of the site to see an error message about not having a phone number. Adding my phone number back allowed me to change countries once again as usual. Weirdness!

Last edited by isarl; 05-10-2023 at 10:49 AM. Reason: Adding response to salty-horse
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