Quote:
Originally Posted by Aleron Ives
When you price match, do you need a screenshot of the entire browser window, or just the Amazon page?
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I try to get the page URL and enough of the top of the page to show the price, title, author, cover, so they can tell it's the same book. But I don't bother trying to save a full cached copy of the entire page, or even a screenshot of the entire page. I suspect even screenshotting the URL is overkill as they already have the URL from my price match request.
Quote:
Originally Posted by salty-horse
That's sounds like too much work for avoiding Amazon, at least at the moment. Should I have just waited a bit longer for the price to update, or does it require human customers submitting requests?
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Each price match request must be submitted through their form. (On their main store page, scroll all the way down; there is a description of their price match guarantee with a link to “Learn more”; from that page there's another link to the form itself.) The form is brief and easy, I'm not sure what the comment field is even for as there are other fields asking for the competitor's URL and price. But I usually write a brief message like, “This book is currently on sale for $X at Amazon.”
I have no vested interest in where you buy your books so if going through the form submission is too involved, then by all means, don't.
However, I'll point out that it is their policy to
beat the price, not simply match it, so if the cheaper book is, say, $5, you'll get it for 10% less than that ($4.50 in this hypothetical example). And if you are a VIP, it seems that you keep all your Kobo points from the full purchase price…!
Whether or not you choose to use Kobo's price match in future – happy reading.