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Old 05-02-2023, 02:55 AM   #7049
salty-horse
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Posts: 2,079
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Join Date: Sep 2008
Device: Kobo Clara 2E
Quote:
Originally Posted by isarl View Post
I've never had Kobo turn down a price match against Amazon yet. Worst case, the reply came back that it wasn't showing on sale on Amazon anymore, I shared the screenshot which I had proactively taken exactly for this situation, and then they matched that price too.

In summary, if you prefer to buy from Kobo, an Amazon-only sale is still good thanks to Kobo's price match guarantee. But do screenshot the Amazon price beforehand and keep it on hand until they issue your refund.
That's sounds like too much work for avoiding Amazon, at least at the moment. Should I have just waited a bit longer for the price to update, or does it require human customers submitting requests?
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