Quote:
Originally Posted by stoney77
Thanks to those who responded to my question.
So, today I called Kobo again and asked when my shipment was going out and they told me it would be shipped before Wednesday.
About an hour after that, I received a package from USPS and, of course, it was my Elipsa 2e and cover that they told me they hadn't shipped. No updates on the Kobo web site, no tracking number, no email concerning the shipping. Many people in the Kobo forum on Reddit told of similar problems of no correspondence from Kobo.
So thanks again skydog and icallaci for your responses. My next order for anything Kobo will be from Amazon or Walmart.
|
Happy to hear it arrived. I should have added that I, too, never received an update online nor did I receive the usual email with tracking info. The only clue that there was some activity was an emailed receipt of the $25 gift certificate that was included with pre-orders. I ended up contacting CS with repeated requests for info, which I finally received. I suspect the change in distribution/shipping has created some problems.
Enjoy your new Elipsa!