I have been following this extended discussion - both here and on the Amazon discussion boards - especially the exchange as to whether Ian is a "real customer" or some sort of troll trying to stir up anti-Amazon emotions.
What I noticed is that "Ian" posted identically worded messages here and on the Amazon Kindle Discussion board - AFTER he had been allegedly banned from Amazon and had his account canceled. The funny thing about posting on the Amazon board is that you have to log in with a VALID existing account in good standing :
"Who can participate in discussions?
Customers! Anyone who has purchased items from Amazon.com and is in good standing in the Amazon.com community can reply to an existing discussion or start a new one. All visitors to Amazon.com can read any current discussion."
If he had been banned from Amazon and his account (as his initial post claimed) he would have been unable to post on Amazon and participate in the ensuing discussion.
http://www.amazon.com/tag/kindle/for...ype=tagsDetail
And, funnily enough, once he posted his "renistatement email" from Amazon he vanished from both forums. And never really answered the question: Just how much stuff did he return?
(I hope the link to the Amazon discussion board posts correctly - I'm relatively new at posting here)