Quote:
Originally Posted by tekkasit
then create an empty file named "DO_FACTORY_RESTORE" at the root of the Kindle storage. Once this has been created, reboot the device.
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Came here to say this tip rescued a Kindle Paperwhite 11th gen that was seemingly bricked after trying to do a factory reset and getting stuck on the tree screen with a swirly circle. Adding the mentioned file and then rebooting the device allowed the circle to complete and then it returned to the normal out of box experience.