Problem around here is that Comcast does no maintenance on their cable infrastructure. A few years ago, I had issues with slow speed and the net going off totally two or three times a week. It would go off for hours and then sort of come back on. They would check the next day and it be sort of up so they not send anyone. I started calling them all hours of the day whenever it went down.
Apparently the late night calls at that time went somewhere else because finally a guy showed up from a couple of states away to fixed the issue. He hooked up all his equipment and even though it was sort of working, he said it was messed up. He went out and check the line, cut it and it was full of water. It was so old that the line would fill up with water when it rained.
He said they be out the next morning and replace the whole line.
He then asked if they ever sent anyone out to check it and I said no.
He was pissed, he had driven 300+ miles to address a problem that would have been found if they would have bothered to send someone out to check it.
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Originally Posted by Bookstooge
I can't wait until fiber gets to our place. Comcast is so unreliable for me. I never know if my laptop/s are going to stay connected to the cable modem or not...
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