MobileRead Forums - View Single Post - Kobo Desktop Sign-in issues

jcd1013 · 03-15-2023, 02:49 PM

Is anybody else having issues signing into the Kobo Desktop App for Mac? Since yesterday, every time I try to sign in using my email, I get this error message:

Access Denied
You don’t have permission to access “http://authorize.kobo.com/us/en/signin/signin/kobo” on this server.
Reference #18.45bc3b17.1678852585.5ff0764

The Kobo version installed is the latest that I can tell (4.35.16116). When I messaged support, I was told to delete all of the cache files on my computer and reinstall, which I did and it didn't change anything.

I even tried installing the app on another computer and got the same error message.

I've emailed support with the update and haven't heard anything back.

Any ideas?

03-15-2023, 02:49 PM	#1
jcd1013 Junior Member Posts: 4 Karma: 10 Join Date: Jan 2011 Device: Kindle for iPod	Kobo Desktop Sign-in issues Is anybody else having issues signing into the Kobo Desktop App for Mac? Since yesterday, every time I try to sign in using my email, I get this error message: Access Denied You don’t have permission to access “http://authorize.kobo.com/us/en/signin/signin/kobo” on this server. Reference #18.45bc3b17.1678852585.5ff0764 The Kobo version installed is the latest that I can tell (4.35.16116). When I messaged support, I was told to delete all of the cache files on my computer and reinstall, which I did and it didn't change anything. I even tried installing the app on another computer and got the same error message. I've emailed support with the update and haven't heard anything back. Any ideas?