Quote:
Originally Posted by paret
I think they used full-width characters for "%{1?}" in the UI translation so the system does not recognize it as a placeholder and displays the text literally. It also happens when the system is set to Japanese language (see attached pic).
Definitely an annoying bug I have been coping with since I had this reader. Unfortunately, there does not seem to be an easy way of reporting bugs to Kobo.
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Thanks for letting me know. This is indeed an annoying bug
Quote:
Originally Posted by Cootey
I would call Kobo and report the bug that way. There is no feedback available on the website except for feedback about the website, and if you attempt to chat with Kobo CS on the website, after you get past Minerva, the CS agents will ask you to factory reset your Kobo, as if that will fix *their* Asian character set bug. I’ve had much better results when talking to the phone reps.
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LMAO the online chat is not helpful at all. Will try to reach out to them via phone or email instead. Thanks for letting us know this experience.