Quote:
Originally Posted by DBDigital
Thanks! And I agree! I am sure they *could* but they *didn't* instead tried to send me to places on the website that don't exist anymore. 
Perhaps if I demanded escalation to someone that actually knew something and had the authority to edit account data, I might have got help. But it is difficult to get past the bot, let alone the trained monkeys with their scripts. Hmm, perhaps I should have tried offering a large bunch of bananas ... |
maybe bananas would have helped. You probably could have (eventually) found someone but how much of your time is it worth beating your head against a brick wall? It's obviously some kind of glitch in the database but apparently they don't give customer support access to the database. (I'm only guessing, I don't know for certain but
somewhere registration is turned off for your account.) I didn't know (until this thread) that you could start a new account and share your books on it. I'll have to remember that if this ever happens to me.