Quote:
Originally Posted by joshewah
... They don't ask for items you purchased back, but they aren't going to let you continue to go into their website and download your digital files or use their free internet....
|
I believe you hit the problem on the head, with the "YOUR digital files." If you dropped your Kindle tomorrow, or if it crashed, "YOUR" digital files, for which you have paid real money, would just disappear. Which means that either (1) there should be no DRM, so you can back up YOUR files on your drive, or (2) Amazon is obligated to continue to provide you with access to YOUR files, or (3) the whole system is rotten and congress has to fix it.
As far as service: you pay a significant premium for the Kindle hardware, for the ability to use Wispernet and purchase from Amazon. In effect, you have pre-paid for this service. Amazon should either buy back the device from you, or continue to provide the service built in the price of the hardware.
Here are the relevant parts of Amazon's advertising the advantages of the Kindle:
"
... Wireless: 3G wireless lets you download books right from your Kindle, anytime, anywhere; no monthly fees, service plans, or hunting for Wi-Fi hotspots
Books in Under 60 Seconds: Get books delivered in less than 60 seconds; no PC required
...
Large Selection: Over 260,000 books plus U.S. and international newspapers, magazines, and blogs available
Low Book Prices: New York Times Best Sellers and New Releases $9.99, unless marked otherwise..."
Moreover, as stated by Amazon on the same page (emphasis theirs):
"
...At Amazon, we've always been obsessed with having every book ever printed, and we know that even the best reading device would be useless without a massive selection of books." (
http://www.amazon.com/Kindle-Amazons...pf_rd_i=507846)
Just in case it's not clear to some, it is Amazon that states: "
even the best reading device would be USELESS without a massive selection of books."
You can take this to Court