Quote:
Originally Posted by Sonist
Huh?!! That's just silly.
An important reason, advertised by Amazon, for purchasing a Kindle, rather than a cheaper alternative device, is access to Amazon-provided content through Wispernet.
Your argument is kind of like of a store selling you a TV, then disabling cable/OTA reception on your TV, because you had a dispute with them about the shoes you bought there subsequently.
And when you complain about lost reception functionality, they tell you that it was implied in the small print on page 136 of their contract. Plus, you can still plug in a VCR into the TV, so it's still deemed functional....
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Stores don't provide cable tv service. A service provider isn't legally required to give someone service. Amazon suspends an account, you cant use their digital services. They don't ask for items you purchased back, but they aren't going to let you continue to go into their website and download your digital files or use their free internet.
Sure the account may have been flagged and suspended unfairly, but thats the issue you have to take up. Being locked out of Kindle services is a side affect. So maybe Amazon has to clean up their policy on refunds, or have a better method of flagging accounts for suspension. It wouldn't make sense to give suspended accounts continued access to Kindle services. The books on the device already don't get locked out do they? You just cant go and freely use their bandwidth which they pay for without being an active customer.
Do people want Amazon to switch to a subscription based service not tied to the Amazon account or something? I personally wouldn't like that at all.