Quote:
Originally Posted by badgoodDeb
In the USA, one can rent a post box AT the post office, which includes them holding packages for that address, until you pick them up. Often packages are stored in a bigger post box, so you can pick them up at all hours of the day, even if the office isn't open. Would something like that be worthwhile, since DHL gives you so many problems?
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It looks like you can't rent personal post boxes anymore, it's only for businesses. Which doesn't surprise me, since you don't really have post offices any more, just "service points" (in stores and supermarkets).
But you could only have packages delivered by Post NL delivered there, and not any of the other shipping companies.
Not all webshops list which company they use to ship their packages, like the one I ordered from last week. Some webshops offer the option to have the package sent to a service point of company they use for shipping. When it's DHL and I get that option I usually choose to pick it up myself.
On the phone Saturday morning, DHL assured me that although the status said it would be delivered at a different address that wasn't the case. And they assured me it would be delivered before 3pm. I expressed my doubts and insisted that they made a note in their system that we were at home and that the package could/should be delivered. I kept an eye on the tracking and I never got a notification that it was on the way. But just before 5pm it was delivered.