I’ve run into a problem that I wanted to let others know about just in case they run into it.
I’ve been unable to purchase ebooks from my Paperwhite or from a desktop browser. If I try to buy an ebook from the Kindle store, I get an order error whether the book is free or not. If I try to buy the same books at Amazon.com from a desktop browser, clicking on 1-Click loads the page where you choose which device to send the ebook to, but no matter which device I select, the page just reloads. There is no purchase made.
According to Amazon, this is a known issue for some people. The ticket is five days old. So, if you’ve been ripping your hair out, now you know it’s not just you. You can avoid calling Amazon where they’ll have you logging out, then logging back in, reloading the page, turning 1-click on and off then on again, deleting your default card then re-adding it, and wiping your browser cache and cookies. If you can, show gratitude by lighting a candle in memory for every hair I’ve ripped out over this issue.
