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Old 03-04-2023, 06:00 PM   #5
DBDigital
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Posts: 80
Karma: 1701716
Join Date: Jun 2010
Device: Nook
Quote:
Originally Posted by DuckieTigger View Post
They used to be really good about not giving up until your problem is solved. Some even recognize their scripts don't work and send you to the 2nd level, a real tech support. Amazon tries to use trained monkeys first. Have you tried to enter your password twice? First time put username and pw, try again with same information.
Well this trained monkey needed more training. I was waiting for 20 minutes after I said the link/page didn't exist. NOTHING. I gave up. It was even hard to get a rep as the chat bot wouldn't let me talk with anyone, kept pointing me to their standard pages.

As for password twice, oh yes, even more than twice. No dice. Tried it more, still errors. Tried normal password, one time password, standing on my head, you name it lol. I either get the "no such account" error and then I get a OTP in email. Or the "your registration is not yet complete check your email for instructions" which nothing ever actually gets sent with that error.

I am starting to think either this device has been banned (although from what I have read the error is different) OR (and more likely) Amazon is killing off older devices from registering.

Last edited by DBDigital; 03-04-2023 at 06:03 PM.
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