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Originally Posted by DBDigital
I did, they pointed me to the "manage my kindle" and "register your kindle" link, both of which do not exist any more.
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They used to be really good about not giving up until your problem is solved. Some even recognize their scripts don't work and send you to the 2nd level, a real tech support. Amazon tries to use trained monkeys first. Have you tried to enter your password twice? First time put username and pw, try again with same information.